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1- Software
Engineer
- Design and
Develop case management Applications and electronic
filling, processing and transferring of legal
documents to courts and
parties using ASP/Dot Net, MS Visual Studio and
Crystal Reports.
MINIMUM REQUIREMENTS
- Bachelor of
Science – Computer Science.
- 5 years as
Programmer/Analyst or Software Engineer.
- MFC and
C++,Visual Basic and Visual Basic dot net.
-
Installing/administering/supporting MS SQL Server.
- Designing and
converting databases to SQL Server.
- Working in
Microsoft transaction server.
- Experience
using MS Developer Studio.
- Internet
Information Server, ASP/ dot Net.
- Crystal Reports.
2- Technical
Support
Skills:
- Unix, Linux,
Dos, Windows 95, Windows 98, Windows 2000 and
Windows XP experience.
- Hardware
experience.
- IBM AS 400
experience.
This position provides multi level technical support
for a desktop application, and fixing software and
hardware issues such as Windows 2000/XP problems.
Essential Functions:
- Candidate
will resolve customer problems via the telephone,
WEB, E-mail, Chat or Auto- support (Automated E-mail
response system) and be responsible for addressing
customer technical issues through the use of
technical expertise, knowledge base, and any tools
which provide for the customer's success.
- Will
initiate, track, and resolve customer's technical
issues and address them immediately or escalate the
case to the appropriate level of support.
- Will partner
with other technical staff members in support of
various processes of the case management cycle and
other functions that may be
assigned.
Requirements:
- Candidate
must be willing to travel (50% or more).
- Candidate
must be a good listener, creative, intuitive, a
problem solver,
and able to generalize and handle ambiguity.
- Candidate's
interpersonal skills include independence, team
player, adaptive, personable, self confidence and
the ability to manage stress.
- Candidate
should be self-motivated, a self-learner, customer
oriented, resourceful, enthusiastic and welcomes a
challenge.
Please forward your resume to : jobs@imagetekinc.com
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