Design and Develop case management Applications and electronic
filling, processing and transferring of legal documents to courts and
parties using ASP/Dot Net, MS Visual Studio and Crystal Reports.
MINIMUM REQUIREMENTS
Bachelor of Science – Computer Science.
5 years as Programmer/Analyst or Software Engineer.
MFC and C++,Visual Basic and Visual Basic dot net.
Installing/administering/supporting MS SQL Server.
Designing and converting databases to SQL Server.
Working in Microsoft transaction server.
Experience using MS Developer Studio.
Internet Information Server, ASP/ dot Net.
Crystal Reports.
Technical Support
Skills:
Unix, Linux, Dos, Windows 95, Windows 98, Windows 2000 and Windows XP experience.
Hardware experience.
IBM AS 400 experience.
This position provides multi level technical support for a
desktop application, and fixing software and hardware issues such as Windows
2000/XP problems.
Essential Functions:
Candidate will resolve customer problems via the telephone, WEB, E-mail, Chat or Auto- support (Automated E-mail response system) and be responsible for addressing customer technical issues through the use of technical expertise, knowledge base, and any tools which provide for the customer's success.
Will initiate, track, and resolve customer's technical issues and address them
immediately or escalate the case to the appropriate level of support.
Will partner with other technical staff members in support of various processes
of the case management cycle and other functions that may be
assigned.
Requirements
Candidate must be willing to travel (50% or more).
Candidate must be a good listener, creative, intuitive, a problem solver,
and able to generalize and handle ambiguity.
Candidate's interpersonal skills include independence, team player, adaptive, personable, self confidence and the ability to manage stress.
Candidate should be self-motivated, a self-learner, customer oriented, resourceful, enthusiastic and welcomes a challenge.
