- Design and
Develop case management Applications and electronic
filling, processing and transferring of legal
documents to courts and
parties using ASP/Dot Net, MS Visual Studio and
- Bachelor of
Science – Computer Science.
- 5 years as
Programmer/Analyst or Software Engineer.
- MFC and
C++,Visual Basic and Visual Basic dot net.
Installing/administering/supporting MS SQL Server.
- Designing and
converting databases to SQL Server.
- Working in
Microsoft transaction server.
using MS Developer Studio.
Information Server, ASP/ dot Net.
- Crystal Reports.
- Unix, Linux,
Dos, Windows 95, Windows 98, Windows 2000 and
Windows XP experience.
- IBM AS 400
This position provides multi level technical support
for a desktop application, and fixing software and
hardware issues such as Windows 2000/XP problems.
will resolve customer problems via the telephone,
WEB, E-mail, Chat or Auto- support (Automated E-mail
response system) and be responsible for addressing
customer technical issues through the use of
technical expertise, knowledge base, and any tools
which provide for the customer's success.
initiate, track, and resolve customer's technical
issues and address them immediately or escalate the
case to the appropriate level of support.
- Will partner
with other technical staff members in support of
various processes of the case management cycle and
other functions that may be
must be willing to travel (50% or more).
must be a good listener, creative, intuitive, a
and able to generalize and handle ambiguity.
interpersonal skills include independence, team
player, adaptive, personable, self confidence and
the ability to manage stress.
should be self-motivated, a self-learner, customer
oriented, resourceful, enthusiastic and welcomes a
Please forward your resume to : firstname.lastname@example.org